Race Directors have the ability to edit donor pledges. Corrections to the donors information, email address and redirects to a fundraising dashboard can be done in the donor reports.
Go to Race Administration and select Reports (Top Menu) Donor Pledges (Left Menu)
Perform a search to narrow your list. You can search by donor or applicant.
If the donor made the pledge online you will see donors name and donation detail.
You can reissue the receipt by selecting the Resend button next to the donors name.
If you need to make corrections to the personal details or email address, the edit icon to the right of the donors information. Select the icon to edit the donation.
The page to edit the donation details appears. You can edit the applicants details, correct email address, reveal the donation if it was anonymous or hidden from the sponsor listing , and if needed reassign the donation to a fundraisers dashboard. Make sure that you select to save the update. If you are making a correction to an email address make sure that you go back to the listing and resend the donors receipt.
If there is no edit icon next to the donors information that indicates the donation was made when the applicant registered. If you need to make corrections to the address or email address for the donation you need to donation information you will need to edit the applicants registration.