Why does the fundraising total on the race page differ from the amount on our donor reports?
Fundraising totals on the race page display online donation, pledges and offline donations entered by fundraisers on their dashboard.
The donor reports only track donations that are made online. We do not include offline donations fundraisers have received from friends and family members as we have no way to track the payment given to the fundraiser.
When the fundraiser presents the funds to the race directors or charity you can ask them if they want to have a tax receipt issued to the donor.
If your charity has a pledge sheet that fundraisers can download to use for fundraising or events team can upload the file to your race page.