Event Registration - Credit Card is declined

The Running Room accepts Mastercard, Visa and American Express credit cards and Visa Debit. Sorry but we do not accept Gift Cards for payment.

Ensure that you are entering the credit card information correctly -  credit card number, expiry date, and verification number cannot have any spaces, dashes or hyphens.

If there is no issue with the credit card and if there were multiple attempts to register we suggest clearing the browser cache before another attempt. This will ensure any incorrect data is not being cached on the Browser.

This selection is under the Tools Menu in Internet Explorer. Select the Internet Options. In the General tab select the Delete field under Browser History.

Step by step instructions on clearing cache on other Browsers can be found on this Wiki page.


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