Participant Self-Transfer / Event to Event

Participants can now complete their own transfer between events within in the same race.

Here is a step by step example of how the Running Room transfer feature works.
The illustration is for a Transfer from a 5K to 10K event.

The transfer link can be found at the bottom of the confirmation email. Here is how the link appears on the confirmation email:

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Participants can also access the transfer link from the Athlete's Dashboard.

The athlete dashboard link is on the race tab of your members profile.

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The transfer icon is the circular arrow icon next to the event.

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Select the Start Transfer link. The web page displays the selection of events to transfer to.

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Select the Event and Start Transfer

Participants will receive an email verifying the transfer request with a secure link to register for the new event and complete the transfer.

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Select the Complete your race event transfer link. This will open a webpage where you complete your registration. The registration page will display the new event you are registering for. You need to reconfirm your personal details and proceed to the check out to pay for the transfer.

 

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Note that the Billing amount will display the difference in the event price and the transfer fee. In this illustration the difference in the 5K to 10K registration is $14.00 and the Transfer Fee is $5.00. Subtotal is $19.00 plus applicable fees and transfers.

Confirm the registration and pay at checkout to complete the transfer. You will get an email notification once the transfer is successful.

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Important Notes - You have to go through the registration process and submit payment for the transfer fee in order to complete the transfer.

The Self Transfer Option only allows you to transfer to another event in the same Race. You cannot transfer yourself to an event on another race date.

If you cannot attend the race you may have the ability to transfer your application to another person. Here is the link to the participant transfer option.

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